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Sr Business Analyst - Store Systems

Information Services
100005CL Requisition #
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As Columbia Sportswear’s Senior Store Systems, Business Analyst you will manage functional and technology deliverables for global, Direct to Consumer (DTC) store systems and processes.  Within this role you’ll exercise your skill in store operations and systems across a retail, OMNI channel landscape.

You will consult with users to understand, articulate and improve system requirements, features and priorities.  You’ll collaborate with solution architecture and IT delivery teams to support system design/development/QA and SDLC activities.   Partnerships with eCommerce teams, consultants and vendors to implement additional features and enhancements for Store Operations applications will be key to your success.

You will also foster and maintain relationships with business IT leads, communicating effectively and guiding product roadmaps and implementation in a cross-functional matrix organization. This role presents opportunities to impact change across Columbia’s global store systems infrastructure. 

  • Maintain working relationships with internal IT team, business users, product vendors
  • Ability to comprehend complex retail and Store Operations business problems and propose solutions including business and system process improvements
  • Assess/prioritize business requests and partner with technology teams
  • Manage scope and functional deliverables for Store Operations IT projects
  • Facilitate functional meetings and/or application support activities
  • Own Store Operations regional functional deliverables
  • Work closely with Store Operations product and service vendors including global outsourced teams for project delivery
  • 5+ years’ relevant experience in implementing/supporting Store Operations business and systems processes
  • Bachelor’s degree in Computer Science, Information Systems or a related field
  • Experience in at least 2 major point of sale systems e.g. Aptos, Oracle, NCR etc. required
  • Strong understanding of store back office, inventory management and omni channel retail
  • Exposure in vendor/software assessment including managing RFI/RFP process required
  • Experience working with external partner teams based in locations across the globe
  • Experience in full life cycle implementation (requirements gathering, process design, configuration, functional design, testing, conversion, and deployment) of Store Operations systems
  • Working knowledge of Japanese/French/Chinese is desirable
  • Understanding of ecommerce and digital retail is an advantage

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 


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