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prAna Part-time Sales Associate - Denver, CO

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Retail Store
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1000056K Requisition #
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Overview of prAna:
From the first days designing clothing in a garage, prAna’s initial vision to connect yoga and climbing to mindful living has captivated thousands. It’s ensured that prAna clothing and gear are made with intention - that every detail from trim and linings to hangtags is carefully designed to enhance our lives today while still considering the needs of tomorrow. Since 1992, this vision has been at the root of prAna’s relationships with customers and retailers. And, it has helped the company to foster a community of active, free spirited customers that share its values.
 
Today, the brand has evolved beyond our rock climbing and yoga roots to include lifestyle and performance clothing. The clothing is designed at prAna with style and versatility in mind. prAna is deeply committed to mitigating the impact they have on the environment in manufacturing and selling its clothing and that all products are made in safe and fair working conditions.
 
Each year, prAna welcomes increasingly more people to the prAna way of life through a multi-channel strategy including their own branded stores, a fast-growing direct ecommerce business, catalogs and an established wholesale distribution of over 1,400 retailers across the US, Canada, and Europe.
 
prAna was acquired by Columbia Sportswear Company (CSC) in June, 2014 and is part of the family of brands in the CSC portfolio, including Columbia, Mountain Hardwear and Sorel. prAna is headquartered in Carlsbad, California and operates as a wholly owned subsidiary of Columbia Sportswear Company.
 
Overview of the Position:
 
The Sales Associate is a key member of the store team that delivers exceptional customer service and sells prAna merchandise to achieve store’s sales goals.
 
Essential Functions and Responsibilities:
 
Sales and Service
  • Deliver helpful, knowledgeable and friendly service in person and other means such as phone or mobile devices, as per the prAna service standards
  • Welcome prAna customers when entering the store; build rapport and connection
  • Assist customers with finding merchandise and go above and beyond to create an exceptional shopping experience; recommend product that may satisfy their needs and maximize store sales
  • Know and embrace prAna’s return policy "We Stand by Our Goods"
  • Assist customers with special orders, exchanges, returns and in-store orders from prAna.com
  • Proficiently utilize the POS system for sales transactions
  • Provide accurate and current information about prAna products; seek information and follow up with customer, if needed
 
Product
  • Receive, tag, fold, steam and put away product in an organized fashion
  • Replenish product on the floor
  • Acquire and apply in-depth knowledge of prAna apparel each season, including fit, fabric and intended use of each product
  • Follow inventory control and loss prevention procedures
  • Participate in conducting physical inventory at store
 
Store Environment
  • As assigned, assist with product and visual merchandising in the store to drive sales and create an exceptional and consistent customer experience with the prAna brand
  • Perform store housekeeping tasks to maintain a clean and organized store (e.g. empty trash and recycling, clean break area, clean washrooms, clean change rooms, etc.)
 
Marketing
  • As assigned, assist with marketing efforts in areas including but not limited to events, social media, visual merchandising and assist with the execution of the rolling 3-month store marketing calendar

 

Education and Experience Requirements
  • No experience required; retail sales or customer service experience in specialty retail and outdoor, active apparel a plus
  • High school diploma or equivalent required
  • Must be minimum of 18 years of age
  • Experience in specialty retail and outdoor, active apparel highly preferred
  • Experience in yoga, climbing, surfing and/or travel a plus
 
Travel and Schedule Requirements
  • Must have availability to work required part-time or full-time schedule with flexibility to accommodate staffing and business needs including weekdays, evenings, holidays, weekends, coverage for last-minute staffing needs
  • Must have ability to occasionally work offsite for special events and marketing activities; requires reliable transportation and valid driver’s license

 

 

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

 

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