Information Services
1000039Y Requisition #
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As a Business Systems Analyst, you will act as the primary I.S. liaison for assigned business groups and apply thorough knowledge of the needs of the business group and knowledge of systems technology to provide production support, continuous improvement, and implementation of enterprise wide applications.   You will also have the opportunity to identify and design improvements for both information systems and business processes while ensuring that all concerns and ramifications are considered before implementation

Your primary focus will be aimed at systems and processes surrounding  the Sales and Marketing business areas. You will also have the opportunity to use your Project Management and Business Systems Analysis experience in the field of IS systems implementations, to identify and design solutions to complex business and computer based systems. You will be working with the team members to identify their concerns, potential issues and systems ramifications of any changes, and will manage/execute all aspects of identified projects from beginning to end, as well as providing primary system support.

  • Work with end users in analyzing structure and flow of work, and recommend/evaluate changes to improve operations.  Includes gathering information and identifying needs in reviewing existing procedures, and develop/recommend new ones.
  • Works on assigned projects or operating systems to identify and resolve system conflicts and problems.  
  • Coordinates functional requirements of business unit and technical solutions with systems personnel to develop the most cost effective solution.  
  • Develops and maintains new procedures that promote interdepartmental communication and efficiency.  Gathers input and output requirements from users and develops systems requirements and project flow diagrams.
  • Analyzes reports and procedures and assists in determining most effective use of computer and employee resources.  Submits and tracks both modifications and enhancements to internal software applications including approvals, notifications, estimates, etc.  Responsible for developing test scenarios for new or modified programs based on needs analysis.
  • Develops schedules and conducts employee training sessions that provide general awareness and specific knowledge needed to understand and fully utilize data processing systems. 
  • Prepares, modifies, and distributes operating procedures and technical support documentation to end users for reference and training purposes.
  • Often assigned as project lead or project manager for key corporate system initiatives and will direct the work flow of the group.  In this role, works with division heads and super users to develop business strategy and system requirements.   Leads the project team in creating and adhering to implementation timelines, oversees testing, brings the system online, and ensures users receive appropriate training.
  • Maintain positive open lines of communication with all Columbia Sportswear management, staff and other departments in order to contribute to the smooth flow of information and efficient operation of the organization.
  • Ability to develop Service Level Agreements.
  • Ability to define and track release schedules for minor and major upgrades.
  • Ability to travel to Asia, Europe, and/or North America potentially 2-3 times per year as needed


  • Bachelor’s degree in Information Systems, Computer Science, Information Management, or related degree. 
  • Minimum of 3+ years experience in progressively responsible positions providing management support by analyzing business processes, team project participation, and providing advanced level of systems support and analysis of information systems.     Experience in the Apparel/Footwear industry is desirable.
  • Demonstrated experience in project management and business systems analysis ranging from small system implementations to major systems initiatives.
  • Experience with one or more of the following types of systems is strongly desired: CRM; Digital Asset Management; Marketing Automation; Visual Merchandising / Assortment Planning; Catalog Management; Adobe Creative Suite. 
  • Work with business and IT stakeholders to build system capabilities, leverage and follow corporate standards, and ensure that best practices and IT methodologies are utilized.
  • Carry out a variety of roles which will vary between functions in the areas of business consultant, account management, change management, vendor management, project management, application support, and subject matter expert.   
  • Proactive and assertive, with strong analytical and problem solving skills.
  • Requires excellent communication skills and techniques to lead or participate in projects and assignments from inception through successful implementation.
  • Must possess excellent team building skills and techniques to lead projects from inception through successful implementation, as well as the ability to create and implement sound business strategies and provide leadership to a diverse group of business partners.  
  • Demonstrated ability to translate technical concepts and conduct complex interpersonal interactions often involving moderately to highly complex or technical topics.
  • Ability to prepare and deliver presentations to varying levels of the company and varying audiences.
  • Strategic planning capabilities that include the ability to develop long range vision and roadmaps
  • Experience with Vendor engagement including but not limited to Request for Quotes (RFQ).and Request for Proposal (RFP)  


This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 


Columbia Sportswear Company is a portfolio of Brands for active lives. From our flagship Columbia Brand to Mountain Hardwear, prAna and even the SOREL Brand….we are all about making products that get people closer to their passions.

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